01
What is covered
The warranty applies to eligible defects that occur while using the product normally.
- Manufacturing defects
- Internal technical issues
- Functional defects under normal usage
Customer Support
Warranty Policy
Trendz AeroX products purchased through our official website are covered under a limited brand warranty against eligible manufacturing defects.
Our warranty commitment
At Trendz AeroX, we are committed to delivering quality electronics and accessories designed for everyday use. Warranty coverage is subject to the period mentioned on the product page or purchase invoice.
02
What is not covered
Damage caused by accidents, improper use, negligence, or external factors is not covered.
- Physical or accidental damage
- Liquid damage beyond the rated resistance level
- Misuse, negligence, or unauthorized repairs
- Damage caused by incompatible charging adapters
- Normal wear, scratches, and dents
03
How to claim
Contact our support team and provide the required purchase and product details.
- Order ID and purchase invoice
- Registered mobile number or email address
- Clear photos or videos showing the issue
Claim resolution
Repair, replacement, or suitable support
After verification, Trendz AeroX may offer a repair, replacement, or another suitable resolution depending on the product condition and availability.
Important
Warranty support is available only for genuine Trendz AeroX products purchased through our official website or authorized sales channels.